CIG Supports Viet Nam’s Drive to Build a Modern Civil Service

November 21, 2025

SINGAPORE, 21 November 2025 – The Chandler Institute of Governance (CIG) has successfully concluded the Singapore segment of the training programme on “Modernising the Civil Service: Training and Development of Government Officials and Civil Servants”, held from 17 to 21 November 2025.

Delivered in collaboration with the Viet Nam Ministry of Home Affairs (MOHA) and the Academy of Public Administration and Governance (APAG), the programme brought together 19 senior leaders from provincial Departments of Home Affairs and the ministerial Departments of Organisation and Personnel in Viet Nam. Over 5 days, participants discussed key areas including human resource management, digitalisation in the public sector, and leadership in a changing world, which contribute to building a high performance government.

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Participants sharing their perspectives on what defines a high performance government and what it looks like in practice

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Participants engaged in a role-play exercise of an interview process during the human resource management session

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The programme also featured immersive learning journeys to illustrate how good governance principles are put into practice in Singapore. At Changi Airport, participants observed how operational challenges can be transformed into seamless passenger experiences, reflecting a strong culture of innovation. At the Smart Nation CityScape in the Singapore City Gallery, they explored how technology enhances public service delivery and supports citizen-centric outcomes. The visit to Marina Barrage demonstrated how integrated planning can address national water challenges while creating green, liveable public spaces.

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Participants visiting Changi Airport Terminal 2 to understand how innovation drives airport operations

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The study visit provided participants new perspectives and practical insights to strengthen and build a more effective, modern and innovative civil service in Viet Nam. Participants will continue with the second segment of their programme in Viet Nam, where they will continue to deepen their capabilities and drive innovation and effective governance across the public sector.

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About the Chandler Institute of Governance (CIG)

The Chandler Institute of Governance (CIG) is a non-profit organisation that works with governments worldwide to build a strong and efficient public sector. We are a team of seasoned government practitioners grounded in real-world experience, focusing on the critical ‘how’ of governance in our partnerships with governments to strengthen institutions and systems, equip leaders, and share knowledge. Drawing on proven practices from Singapore and around the world, we tailor our solutions to each country’s unique needs – because context matters in governance. We are not affiliated with any national government or political party, and we do not represent any partisan or commercial interests. 

For more news and information, visit https://www.chandlerinstitute.org or follow CIG on Facebook, Twitter and LinkedIn @ChandlerINST

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For media clarifications, please contact:

Chandler Institute of Governance
Email: communications@chandlerinstitute.org